Join Our Team!


Careers at OakView Health Center

Dining Room Supervisor - OakView Health Center

Department: Food and Beverage
Salary/Hourly Rate: $$14.00 - $$15.50 Per Hour

GENERAL SUMMARY: 

OakView Health Center is currently hiring a full time Dining Room Supervisor with open scheduling availability. The Dining Room Supervisor is responsible for assisting the Nutritional Services Director and Chef De Cuisine with the supervision and coordination of daily activities in the department.

PRINCIPLE DUTIES: 

  • Assist the residents and maintain HIGH VISIBILITY in dining rooms during meal service and act as a HOST, meet, greet, and seat residents and guests by escorting them to their dining tables, conversing with them about daily menu specials, orders, preferences, strong social presence in dining areas. Address all dining related issues.        
  • Responsible for training new hires and teaching others how to effectively train when necessary.
  • Provide assistance and guidance to the service staff. These duties include: keeping everyone on task, encouraging/assisting service staff when necessary, and bringing problems to the attention of management.
    •  Expedite meals with cooks for proper food temperatures, quality, and correct dining ticket orders. Monitor and report any safety, sanitation, or food handling concerns amongst dining servers. Take immediate action when appropriate.
    •  Responsible for dining room equipment and furnishings are maintained and in good working order.
    •  Assist, coordinate, and oversee special events, set up, and breakdown.
    •  Communicate with residents, family members, other departments and dietary staff in an effective manner.  
    •  Assist in proper scheduling of all staff for daily production and payroll.  
    • Take orders; provide service and all requested items both graciously and courteously.
    • Set tables and maintain work stations in proper order.
    • Be knowledgeable about menu items.
    • Other duties as assigned.

OTHER DUTIES:

  • Demonstrate the acts and principles of exemplary customer service to all internal and external customers at all times.
  • Have a solid understanding/knowledge of OakView’s service standards.
  • Assists with dish washing and distribution of clean dishes if needed.
  • Maintains safe and sanitary conditions in work areas.
  • Completes all assigned cleaning tasks.
  • Promotes/protects resident rights.
  • Complies with abuse prevention and reporting policies and procedures.
  • Maintains compliance with federal, state and local regulatory requirements.
  • Uses chain of command to communicate problems or grievances.
  • Participates in staff meetings and mandatory in-services as required.
  • Performs specific work duties and responsibilities as assigned by supervisor.
 

QUALIFICATIONS:                                                           

 
  • Ability to understand and follow instructions in English, and communicate effectively.
  • Experience waiting tables in a hotel, restaurant or club with fine dining preferred but not required; will train.
  • Ability to interpret and explain menu, refer or answer questions, coordinate meal service process and understands requests.
  • Ability to work in close cooperation with residents, guests, visitors, families, supervisor and peers.  Requires courtesy, tact and graciousness.
  • Works indoors and must be able to stand/walk for 100% of the work day
  • Lift and carry up to 20 lbs. independently. 
  • Push and pull bus carts weighing up to 50 lbs. independently. 
  • Bend, stoop, reach, and balance frequently throughout the work day.

TESTING REQUIREMENTS: 

Applicants for this position are required to complete a computer-based Customer Service Aptitude test. After you complete the application and apply for the position, an email confirmation will be sent to you. On the email is a link to the Criteria Test Center. Please complete the test at a time that is convenient for you. Be aware, once you begin the test, you will not be able to 'come and go' on the testing site. You must complete the test in one sitting. The test is multiple choice, and will take about 30 minutes. You will not be considered for this position until the test has been completed. Check your spam filter if you do not receive the confirmation email.

About OakView Health Center:

OakView is a 5-star rated Health Center located in Thousand Oaks, adjacent to the campus of University Village Thousand Oaks, a large resort-style Continuing Care Retirement Community. OakView offers 48 Medicare certified Skilled Nursing beds and 49 Assisted Living apartments, including a dedicated and secure memory support wing. OakView provides professional staffing 24 hours a day, as well as full-service rehabilitation resources including physical, occupational and speech therapy. Set in a beautiful location, surrounded by natural hills our residents enjoy delicious meals; many planned social, recreational, educational and cultural activities; and compassionate assistance with daily living, all with the goal of the highest level of independence possible.

We appreciate your interest in employment opportunities at our community. We are committed to hiring high quality, professional and caring individuals. We value and recognize the importance of supporting, training, and retaining our employees to better serve our residents. We look for employees with a passion for customer service.

Prior to beginning work at our community, applicants must complete and pass a drug screening, physical exam with tuberculosis (TB) skin test, and criminal clearance through FBI and Department of Justice (over 18 only). The background search includes minor misdemeanors and DUIs.

OakView Health Center offers an excellent benefits package including medical, dental, vision, life insurance, flexible spending accounts, and a Safe Harbour 401(k) plan with match.

Apply online at http://oakview.hrmdirect.com.

 

© 2015 Oakview HC LLC
We are an equal opportunity employer
RCFE License #197607372

Applicant Tracking System Powered by ClearCompany HRM Applicant Tracking System